Your order is shipped out within 10 days of placing the order. We make each piece only after an order has been placed in order to avoid hoarding excessive inventory and wasting of resources. Over the years, we have learnt this is a more efficient and environment conscious method of producing and growing a business. In case there is a delay in production, you will be notified immediately.
Upon placing your order, you will receive an order confirmation email. Thereafter, you will be notified by email once your order has been shipped out. We will also share a tracking number whereby you can keep track of your order.
SHIPPING WITHIN INDIA
Enjoy complimentary shipping within India. Our shipping partners are Fedex, Aramex and Delhivery.
Shipping fee is calculated automatically at the time of check-out.
USA- USD 20
UK & EUR - 20 Pounds
AUS - AUD 30
CANCELLING AN ORDER
If you wish to cancel your order, please intimate us within 24 hours of placing your order on email@example.com
We accept returns within 7 days of the product reaching you provided that it is has been unworn, unwashed and unused. Kindly email us on firstname.lastname@example.org in the event you wish to return your order. We will be happy to exchange it for a different size, another product or offer store credit.
Store credit is valid for a period of 6 months and can be used only at our website www.aureole.in
Aureole holds the right to not accept returns that have been worn or damaged. In the event we are unable to accept the return, you will be intimated of the same and the product will be shipped back to you.
We do not offer refunds. However, in the event of a fulfillment error such as incorrectly shipped or missing items, you shall be refunded.